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SOLUTIONS
Tailored to Your Business Needs
Outsource to South Africa and experience a seamless blend of expertise, affordability, and vibrant diversity!
Our current core locations include the United Kingdom, Ireland, United States, Canada, Australia and New Zealand.
Our Services
We see our greatest success when you grow and thrive.
We set the bar high, and dare to raise it – in customer care, innovation, and tailored services. We mark our wins by those of our customers.
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OUTSOURCING
OUTSOURCE WITH 100% CONFIDENCE
Unlike standard call centers, we do not stop with merely answering calls. You get a full-fledged customer support center that ensures a delightful experience for every customer.
Use our customer support professionals who are trained to the highest level on customer psychology to handle your customer service via phone, email, live chat or social media.
LEAD GENERATION
NO LEADS.
NO SALES.
Without sales, there is no business. Simple, really. We understand pains & frustrations that come with a lack of leads.
Getting things started requires a methodical approach. That's where we step in. We'll comb through every aspect of your business, identifying areas of opportunity, proactively turning a lead slump into tangible growth.
At Bourne, we help you create valuable relationships with your customers.
CUSTOMER SUPPORT
CREATING MORE
EFFECTIVE PROCESSES
Bourne Global is a perfect solution if you need to expand your support coverage but you don’t have the dedicated staff.
Every business needs a world-class customer service team to confidently respond to unexpected situations and solve problems in a way that pleases the customer.
Our professional agents are fully trained to perfectly represent your company and offer brilliant support.
TAILORED SOLUTIONS
WHAT WORKS
FOR YOU
The Bourne team have experience in supporting clients with a number of tailored solutions. Understanding your product and client is key to any solution we offer.
Our highly trained teams can assist with customer support and complaint handling as a seamless add on to your business in peak seasonal trends or as a continuous all year solution.
We are always happy to discuss how our other solutions may fit with your business and can work with you to help manage any pressure points you are facing.